• Best Practices Main
  • Customer Support
  • Know Your Fee
  • Customer Focus

Responsible lending, commitment to fairness.

The Community Financial Services Association of America (CFSA) is the national organization dedicated to advancing financial empowerment for consumers through small dollar, short-term loans. Now in its 14th year, CFSA was established to promote laws and regulations that protect consumers, while preserving their access to credit options, and to support and encourage responsible payday advance industry practices.

We believe consumers deserve choices with simple, understandable loan terms and to be treated fairly throughout the process. Whether on Capitol Hill or at the state houses, CFSA has led the way in working with legislators and regulators to pass strong consumer protection laws. We’ve raised standards throughout the industry with our Best Practices.

Which guarantees customers who cannot pay their loan back on time an Extended Payment Plan at no additional fee. Representing more than half of all payday advance locations, CFSA member stores provide a valued service to communities. Today, more than 19 million American households count a payday loan among their choice of short-term credit products.

We invite you

to learn more about CFSA’s commitment to stronger consumer protections, fair lending, and increasing credit access.
Continue Reading

25
Mar.
CFSA Responds to the CFPB's Latest Report on Payday Loans
CFSA member companies have a strong desire to provide consumers with the best credit products for their needs. Continue Reading
4
Dec.
New Harris Poll: 9 in 10 Payday Loan Borrowers Felt Product Met Their Expectations
95% of borrowers agree using payday lending should be their choice. Continue Reading
6
Nov.
CFSA Responds to CFPB's Announcement on Payday Loan Complaint Portal
Trade association responds to Bureau's release today. Continue Reading
30
Oct.
CFSA Responds to Latest Pew Report
Base regulatory and policy recommendations on scientific data, not rhetoric and anecdote. Continue Reading
1
Oct.
CFSA Responds to FDIC Guidance on Payment Processing Relationships
Association commends FDIC supervisory approach. Continue Reading
< >
Connect With Us Rss YouTube

Login
Forgot Username or Password?

TO OUR MEMBERS

Thanks for visiting the CFSA Web site. CFSA values you as a member. Consequently, we are constantly seeking new ways to enhance your membership experience. As such, the information in this section is restricted to members only. If you are a CFSA member, please enter your username and password. If you have forgotten your login info, send an e-mail to Member@CFSAA.com.

Login
Forgot Username or Password?

TO OUR PARTNERS

Here you will find an aggregate of industry research, comprehensive data, and benchmarking tools from the short-term lending industry. They cover all payday advance business areas – consumer demographics, media hits, the latest policy initiatives, among others. Click here to access to the partner's resource library.

Login
Forgot Username or Password?

For Our Policymakers

CFSA works at the federal, state, and local levels educate legislators and regulators about the role of payday advances in the broader financial services arena. This section provides resources for policymakers who believe in access to credit, want to preserve financial options and ensure balanced, substantive consumer protections. Click here to enter the Policymaker Resource Library.