Responsible lending, commitment to fairness.

The Community Financial Services Association of America (CFSA) is the national organization dedicated to advancing financial empowerment for consumers through small dollar, short-term loans. Now in its 14th year, CFSA was established to promote laws and regulations that protect consumers, while preserving their access to credit options, and to support and encourage responsible payday advance industry practices.

We believe consumers deserve choices with simple, understandable loan terms and to be treated fairly throughout the process. Whether on Capitol Hill or at the state houses, CFSA has led the way in working with legislators and regulators to pass strong consumer protection laws. We’ve raised standards throughout the industry with our Best Practices.

Which guarantees customers who cannot pay their loan back on time an Extended Payment Plan at no additional fee. Representing more than half of all payday advance locations, CFSA member stores provide a valued service to communities. Today, more than 19 million American households count a payday loan among their choice of short-term credit products.

We invite you

to learn more about CFSA’s commitment to stronger consumer protections, fair lending, and increasing credit access.
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News and Announcements

May.

CFSA Statement on New FDIC/OCC Guidance

CFSA issued the following statement in response to the proposed guidance on deposit advance bank products. Continue Reading

May.

CFSA CEO Fires Back at New York Times

Dennis Shaul admonishes the Times for mischaracterizing payday lending customers and the product. Continue Reading

May.

CFSA CEO Addresses CFPB Report in Letter to Cordray

Dennis Shaul issues letter regarding CFSA's position on the incomplete report. Continue Reading

Apr.

CFSA Responds to CFPB Report

"More than 19 million households each year weigh their options, do the math, and choose a payday loan." Continue Reading

Apr.

Payday Lending Groups Applaud Enforcement Action Against Illegal Lender

Consumers deserve protection under state and federal law from unscrupulous practices. Continue Reading

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Affected by Natural Disasters

University of Chicago, finds that the existence of payday lenders benefits communities struck by natural disasters.Continue Reading

Best Practices

CFSA ensures responsible conduct among lenders, protects borrowers’ rights, and encourages self-governance of the payday advance industry.Continue Reading

Better Financial Footing

If you are a consumer and have found yourself in financial straits, here are a few quick tips on how to rebuild or repair your credit history.Continue Reading

Can’t Compete

While FDIC considers its Small Loan Program a success, small dollar loans from banks cannot compete with the cost and ease of payday loans.Continue Reading

Consider the Facts

Many prominent researchers have examined the payday advance, here is a look at some key findings.Continue Reading

Credit Unions Fall Short

The reasons why traditional financial institutions have been reluctant to offer payday loan alternative products.Continue Reading

Customer Demographics

Our customers are the face of America: Men and women with families and jobs. Continue Reading

Know Your Fee

The important info you need about the states in which the payday lending industry operates. Continue Reading

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Connecting With Our Communities

Managing household finances can be a daunting task. However, by using solid budgeting and savings techniques, you can accomplish major financial goals. In the Customer Resource Center, CFSA offers a variety of payday advance resources that support and encourage responsible lending practices, and highlight the vital role of our members’ stores in neighborhoods near you.

CFSA'S COMMUNICATIONS DEPARTMENT

As the voice of the payday advance industry, CFSA provides a variety of communications resources and multimedia vehicles that enable members, consumers, legislators, and the media to stay connected and up-to-date on key policy and regulatory issues. If you are a member of the media and need assistance, please call 888.572.9329 or click here to send CFSA’s Communications Department an e-mail.

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TO OUR MEMBERS

Thanks for visiting the CFSA Web site. CFSA values you as a member. Consequently, we are constantly seeking new ways to enhance your membership experience. As such, the information in this section is restricted to members only. If you are a CFSA member, please enter your username and password. If you have forgotten your login info, send an e-mail to Member@CFSAA.com.

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TO OUR PARTNERS

Here you will find an aggregate of industry research, comprehensive data, and benchmarking tools from the short-term lending industry. They cover all payday advance business areas – consumer demographics, media hits, the latest policy initiatives, among others. Click here to access to the partner's resource library.

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For Our Policymakers

CFSA works at the federal, state, and local levels educate legislators and regulators about the role of payday advances in the broader financial services arena. This section provides resources for policymakers who believe in access to credit, want to preserve financial options and ensure balanced, substantive consumer protections. Click here to enter the Policymaker Resource Library.