• Leadership
  • Best Practices Main
  • Customer Support
  • Know Your Fee

Responsible lending, commitment to fairness.

The Community Financial Services Association of America (CFSA) is the national organization dedicated to advancing financial empowerment for consumers through small dollar, short-term loans. Now in its 15th year, CFSA was established to promote laws and regulations that protect consumers, while preserving their access to credit options, and to support and encourage responsible payday advance industry practices.

We believe consumers deserve choices with simple, understandable loan terms and to be treated fairly throughout the process. Whether on Capitol Hill or at the state houses, CFSA has led the way in working with legislators and regulators to pass strong consumer protection laws. We’ve raised standards throughout the industry with our Best Practices.

Which guarantees customers who cannot pay their loan back on time an Extended Payment Plan at no additional fee. Representing more than half of all payday advance locations, CFSA member stores provide a valued service to communities. Today, more than 19 million American households count a payday loan among their choice of short-term credit products.

We invite you

to learn more about CFSA’s commitment to stronger consumer protections, fair lending, and increasing credit access.
Continue Reading

"Don't Overlook the Regulatory Abuses of Operation Choke Point"
CFSA CEO Dennis Shaul - "Operation Choke Point continues to cause harm to both businesses and consumers — and even a misleading federal report cannot hide it." Continue Reading
CFSA Applauds FTC Action Against Criminal Manipulation of Payday Loan Recipients
CFSA applauds FTC efforts to crack down on fraudulent practices Continue Reading
"Payday loans have a positive side"
CFSA CEO Dennis Shaul: "Regulators should protect consumers, not punish them by restricting their access to the financing options" Continue Reading
CFSA Applauds FTC's Actions Against Fraudulent Payday Lending Scheme
CFSA issues a statement applauding the actions of the FTC against fraudulent operators Continue Reading
CFPB Proposal Will Eliminate Access to Credit for Millions of Consumers
Report Finds Rules Would Reduce Loan Revenues of Small Lenders by 82% Continue Reading
< >
Connect With Us Rss YouTube

Forgot Username or Password?


Thanks for visiting the CFSA Web site. CFSA values you as a member and is constantly seeking new ways to enhance your membership experience. As such, the information in this section is restricted to members only. If you are a CFSA member, please enter your username and password. If you have forgotten your login info, send an e-mail to Member@CFSAA.com.

Forgot Username or Password?


Here you will find an aggregate of industry research, comprehensive data, and benchmarking tools from the short-term lending industry. They cover all payday advance business areas – consumer demographics, media hits, the latest policy initiatives, among others. Click here to access to the partner's resource library.

Forgot Username or Password?

For Our Policymakers

CFSA works at the federal, state, and local levels educate legislators and regulators about the role of payday advances in the broader financial services arena. This section provides resources for policymakers who believe in access to credit, want to preserve financial options and ensure balanced, substantive consumer protections. Click here to enter the Policymaker Resource Library.