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Managing household finances can be a daunting task. However, by using solid budgeting and savings techniques, you can accomplish major financial goals. In the Customer Resource Center, CFSA offers a variety of payday advance resources that support and encourage responsible lending practices, and highlight the vital role of our members’ stores in neighborhoods near you.

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CFSA Launches Best Practices Education Video Series

Tuesday, October 2, 2012 • CFSA

The Community Financial Services Association of America (CFSA) today launched a new video series about its Best Practices for responsible lending in the payday advance industry.

On a rolling basis over the next several weeks, CFSA will highlight one of its 13 Best Practices as part of an education campaign that explains how CFSA is ensuring responsible conduct among its members and protecting borrowers’ rights.

CFSA Best Practice videos can be viewed in the Best Practices section of, by clicking here. To learn more, click on any one of the Best Practices to watch and hear from Robert Batson, CFSA's General Counsel, and Jim McIntyre of McIntyre & Lemon, PLLC. You can also view the videos by going to CFSA's YouTube channel.

“For over a decade, CFSA has enforced a mandatory set of Best Practices that guide how our member companies operate and set the standard for the payday advance industry," said D. Lynn DeVault, CFSA's Board Chair. "We want payday advance customers to know that when they go to our members’ stores and see the CFSA Best Practices and the CFSA Membership Seal, they will receive important consumer protections that may not be available elsewhere. We are proud to offer these CFSA Best Practices, and we are proud of our member companies for abiding by them.”

As the largest trade association representing storefront payday lenders, CFSA works to ensure member companies hold themselves to a higher standard of responsible service and to help customers make informed financial decisions. In fact, CFSA’s strict set of Best Practices are guidelines that we believe the entire payday advance industry should follow.

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Here you will find an aggregate of industry research, comprehensive data, and benchmarking tools from the short-term lending industry. They cover all payday advance business areas – consumer demographics, media hits, the latest policy initiatives, among others. Click here to access to the partner's resource library.

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For Our Policymakers

CFSA works at the federal, state, and local levels educate legislators and regulators about the role of payday advances in the broader financial services arena. This section provides resources for policymakers who believe in access to credit, want to preserve financial options and ensure balanced, substantive consumer protections. Click here to enter the Policymaker Resource Library.