Connecting With Our Communities

Managing household finances can be a daunting task. However, by using solid budgeting and savings techniques, you can accomplish major financial goals. In the Customer Resource Center, CFSA offers a variety of payday advance resources that support and encourage responsible lending practices, and highlight the vital role of our members’ stores in neighborhoods near you.

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CFSA Responds to American Banker Story

Monday, July 2, 2012 • CFSA

The following comments can be attributed to D. Lynn DeVault, Board Chair of the Community Financial Services Association of America and was submitted to the American Banker as a letter to the editor today:

Your June 29 story, “Payday Loan Crackdown Could Have Big Upside for Banks,” mischaracterized developments in the regulatory environment and misinterpreted the impact of expanding access to short term lending.

As the body of the article makes clear, there is no “crackdown,” but rather routine examinations of non-bank lenders as required by Dodd-Frank.

The storefront payday lenders represented by the Community Financial Services Association welcome banks and credit unions into the payday lending market. Increased competition will drive innovation and reduce costs for the millions of consumers who need help managing unexpected and periodic financial difficulties. Our members offer a regulated mainstream financial service that competes favorably with deposit advance and overdraft protection products. What is important is that the CFPB ensures all short-term credit options are simple, fully disclosed, transparent and cost competitive.

The CFPB has been deliberate in its data-driven approach to examine industries that offer similar products. Director Cordray and members of his staff have been clear that a key objective of the CFPB will be addressing the practices of bad actors in the industry, whether they are banks or non-banks. Our members adhere to a strict set of best practices designed to protect consumers, and we welcome the CFPB’s efforts to weed out those who do not.

The reality is that one in three Americans has no savings, according to a recent study by Princeton Survey Research Associates International. Short-term credit is more necessary than ever, and our members offer a service that compares favorably to alternative loan products in price and customer experience.


Amy Cantu, Communications Director


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Here you will find an aggregate of industry research, comprehensive data, and benchmarking tools from the short-term lending industry. They cover all payday advance business areas – consumer demographics, media hits, the latest policy initiatives, among others. Click here to access to the partner's resource library.

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For Our Policymakers

CFSA works at the federal, state, and local levels educate legislators and regulators about the role of payday advances in the broader financial services arena. This section provides resources for policymakers who believe in access to credit, want to preserve financial options and ensure balanced, substantive consumer protections. Click here to enter the Policymaker Resource Library.