Payday Loan Customers Understand the Product, Feel in Control, Are Satisfied with Their Lender, and Can Make Their Own Decisions
Source: Telephone survey conducted by Harris Interactive on behalf of Community Financial Services Association of America (CFSA) from October 9 – 24, 2013, among 1,004 U.S. respondents ages 18+, who are customers of store-front companies within the CFSA, and took out a two-week payday loan of $700 or less which they made final repayment of in July or August of 2013. Data are unweighted and are a representative probability sample of the population who were surveyed.
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